Learn About the Whitepaper Author

Julie Craig, research director, Application Management, at Enterprise Management Associates (EMA), covers public and hybrid cloud, integration technologies, continuous delivery, DevOps and application performance management.

She has over 20 years of deep and broad experience in software engineering, IT infrastructure and integration engineering, and application management. Her IT experience includes working with two international software companies: Enterprise Systems Group and the former JD Edwards & Company.

During her years at Enterprise Systems Group, Craig worked as a software engineer in the U.S. and U.K., designing and developing software for the broadcasting industry. At the former JD Edwards & Company, now part of Oracle, Craig worked as a software engineer and development manager within the development organization and as a senior engineer in the IT infrastructure services group. She founded JD Edwards’ Global Enterprise Management team and has extensive experience with network management, database administration and management of tiered software systems.

Prior to joining EMA, Craig worked as a manager in the global architecture and core technologies group at Accenture, where she worked extensively on ITIL related consulting projects.

Along with Rick Sturm and Carol Pollard, Craig co-authored a new book titled “Application Performance Management (APM) in the Digital Enterprise.”

Craig holds an M.S. in computer information technology, Graduate Honors, from Regis University; a B.A. in psychology, Magna Cum Laude, from Lycoming College; and an A.A. in computer science from Pennsylvania College of Technology.

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