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The Data Transporter

Mears Transportation Group finds a road-worthy high-availability solution

Flexible Offerings

Orlando, Fla.-based Mears, in business since 1939, is composed of two business units: City Cab of Orlando and Mears Destination Services. The former, as its name implies, handles the taxi side of the Mears business and the latter its bus, shuttle, van, limousine and motor-coach services. The company also offers concierge services at several Orlando-based convention resorts.

The company has a vast stable of more than 950 vehicles. To ensure the best possible service, it also has a state-of-the-art dispatching system that transmits customer requests for transportation directly to its taxis and luxury sedans, each of which sport mobile data terminals.

“We try to provide the most flexible transportation offerings possible,” says Joseph Lenart, Mears’ vice president of IT. “People can walk right out to the concierge at participating resorts and hop into a luxury sedan, request a town car at other hotels and resorts, call a cab from anywhere within the Orlando area, hop on a shuttle bus to get to and from the airport and the many theme parks in the region, or rent a luxury van or stretch limo.”

Mears operates around the clock, dispatching vehicles to wherever they’re needed. Supporting this 24-7 business model are two Power* 520s, one acting as the company’s primary production box and the other as a development/testing/backup box. The core 520 runs a packaged ERP suite and several homegrown applications. Both systems are in Orlando, but in different buildings, in keeping with Mears’ high-availability strategy.

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