Report Names IBM Global Leader in Application Management Services Market Share

ARMONK, N.Y. - 30 Jul 2013: Once again, IBM (NYSE: IBM) has been ranked number one worldwide in market share for consolidated Application Management Services (AMS), according to IT analyst firm International Data Corporation (IDC).

The ranking, based on revenue, was revealed in IDC’s recently published report Worldwide and U.S. Application Management Services 2012 Vendor Shares: IDC’s Top 10 Vendors. Since the inception of the report in 2007, IBM has earned the number one ranking in consolidated AMS market share. Consolidated AMS includes both the discrete and bundled categories of AMS.  

The IDC evaluation concluded that IBM again led in consolidated AMS revenue, offering market-leading integrated and discrete service options to help clients address efficiency, cost, and portfolio modernization options. 

"Our clients are finding massive new possibilities in a world transformed by data and the technologies to exploit it for new competitive position. By definition, any new market-facing models of engagement or the ability to convert new insight into value require the most contemporary approaches to the management of existing applications or changes to core business processes and the applications that support them,” said Colleen Arnold, Senior Vice President, Application Management Services, IBM Global Business Services. “We remain committed to bringing our clients the most sophisticated portfolio of AMS capabilities in the industry."

IBM is working with a variety of global clients on Application Management Services including the Fireman's Fund Insurance Company to help enhance their key applications including policies, claims and billing.  

IBM Application Management Services provides a differentiated approach that brings together a globally integrated delivery network with deep business and technology skills, leading innovation and world-class business processes. The service is designed to streamline application management functions, improve flexibility and modernize application portfolios in support of future growth and strategic shifts, all while reducing costs. AMS solutions span management of applications for Big Data, mobile, commerce, packaged applications, testing, modernization and custom development, accelerated through cloud, analytics, APIs and other emerging technologies.  

For more information about IBM application management services, visit:

For more information on IDC, or to request the full report, please visit:

Source: IDC, Competitive Analysis: Worldwide and U.S. Application Management Services 2012 Vendor Shares: IDC's Top 10 Vendors. Doc # 242298, July 2013.