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iTech Solutions Group

iTech Solutions: Because Your IBM i (AS/400, iSeries) Doesn’t Come With a Systems

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iTech is the go-to organization to help customers with their IBM i (AS/400*, iSeries*) systems needs. Everyone on iTech’s technical staff has more than 20 years of IBM i system administration experience. The collective team has the knowledge and experience on OS upgrades, remote system administration, hosting, cloud-based backups, replication installations, cloud-based high availability, health-checks and all other IBM i technical support.

Starting with a mission to help customers with their OS/400* upgrades and other system administration tasks, iTech has built its business around trust and repeat work. One source of pride for the team is that all of its past customers are still ongoing customers. Owner and president Pete Massiello says, “More than anything, this is a testament to the quality work we have done for them. Most of our customers treat us as an extension of their staff, and we do what we can to keep that trust.”

When it comes to performing IBM i upgrades, Massiello’s expertise in this area is visible worldwide from conference, user group and seminar presentations. At IBM’s invitation, he is often featured as the subject-matter expert on OS upgrades and system administration for IBM’s own webinars. It’s a busy time, with V5R4 going end-of-support status in September 2013. At one point earlier this year, iTech Solutions was performing 27 upgrades in various stages. Massiello explains, “It seems as we finish one upgrade, we are getting asked to perform another two upgrades.”

We are an IBM Advanced Business Partner working across the entire U.S. Our success over the years was earned by a commitment to exceptional service and being there for our customers when they have issues. We provide the best of a small company, with the knowledge of a large team of experts.

iTech Solutions continues to work with IBM to provide our customers with the latest hardware, technology, OS upgrades, PTF maintenance, cloud-based partitions, replication services and system administration services. We allow our customers to focus on their business, while we maintain the infrastructure.

iTech Solutions Group
(203) 744-7854
Current principal: Pete Massiello, owner and president
Year founded: 1987

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