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Product Review: DTT1000 from Ohio Data Transfer




Or, say I'm a salesperson in the field and need to check an order status or inventory quantities. No problem. While traveling between clients, I could call in from a cell phone and ask-and the machine talks to me.

I believe that most of the functions for which I'd need a terminal connection or a person at the other end of the line to answer most of my questions can be handled interactively through this voice unit. Frankly, any command you want to enter from a command line can be programmed to be invoked via these scripts.

Oh, by the way, this product isn't just for inquiry. You can use the same technologies to place orders, enter billing information or whatever you would use for normal data entry and retrieval. It doesn't just talk to you; it listens as well.

I think it's fairly safe to say that if you can enter it on a terminal, you can enter it over the phone. There are exceptions, as alpha keying is a bit of a chore, but it would be possible to record what a person is saying in a .wav on the fly and have it keyed later.

Have you ever called your bank to check on a transaction or balance, ordered a movie from your cable service or done something similar? Programming this product for end users and clients to use on the AS/400 is a simple task. It's really sweet and easy.

Multilanguage support is another cool product feature. Additional subdirectories for the outbound voice files for a language and system voice file containers for a language are created. Callers can request which language they require. The English data from the AS/400 is then spoken in the language selected during this session.

 

Don Rima has more than 20 years of experience with IBM midrange systems. Don can be reached at dr2@dlr2.net.


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