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Jobs in IT are Very Diverse

October 8, 2018

With this post, I am continuing the series on who does what job in IT and what their job titles are. So far, I have explored the categories of project manager, IT specialist and IT architect. There is a large number of IT jobs in these categories. However, the job types and specializations are much broader. The content of this post is a job sample I composed using a significant number of openings from commercial employment search sites. Let’s explore some job types and specializations.

IT Support Jobs

As you might expect, support jobs are important in IT. These jobs are entry-level up to senior-level in scope. Some are technical in nature, while others discuss the business aspect of the job as they interact with diverse applications and a national and international user community. Often, support involves levels of skills where a practitioner provides direct support to a client and if they get stuck, the “next skill level up” takes over. This is the notion of levels one, two and three, where the most skilled and experience support personnel are at level three. In some situations, the application or service developers staff level three support jobs. One particular support challenge is when the support employee works in a multivendor IT environment that supports users from different geographic areas. Salaries range from $35,000 to $95,000.

Management Jobs  

Many of the open management jobs offered are at the director level. This makes sense. Companies can find and promote first-level managers from within the organization, but finding the broad skills necessary to successfully run an organization can require a broader search for talent. IT directors need the skill to analyze business needs to develop multiyear IT roadmaps and implement technology solutions that support and scale with an organization’s needs. Some director jobs are centered on the applications used by the company so the job is “director of development and IT.” Generally, IT directors motivate communication between IT staff and other departments, provide an escalation path and create an after-hours support path for IT environments. They also help their management team recognize and reward exceptional employees. Salaries range from $95,000 to $160,000.

IT Analyst and Consultant
Many of the IT Analyst jobs are for people who know technology and the company business, so they work to help with appropriate service selection or product development. They are not just involved at the beginning of the process but can also play a role once the solution is installed and running by collecting and working with feedback from the users of the solution. Salaries range from $60,000 to $110,000.

IT consultants are often subject matter experts that are deployed internally or working for a services firm to implement products and solutions. Consultants often provide technical services pertaining to networks, workstations, remote computing, communications, software products and application solutions. They also provide technology recommendations and solutions to clients. Generating innovative answers to problems and new business opportunities for the companies are part of the job. Salaries range from $60,000 to $120,000.

IT Security
Security jobs are plentiful and diverse. For some jobs, the responsibility is to plan and execute IT security audits and reviews of IT processes, IT related projects, IT systems and IT service providers. For others, the focus in cybersecurity—to recognize, manage and defeat threats to systems. Some employers label this “IT network defense” and reference InfoSec (or information security).  

For others, the focus is developing new IT security methods, approaches and procedures. Knowledge of interrelationships between multiple IT disciplines is required. For government IT security jobs, expert knowledge of federal and industry IT security guidelines is required. Salaries range from $25,000 to $115,000. In one job search, 48 percent of the IT security jobs were at the entry level.

Five of 13 Categories
I have discussed just five of the 13 categories that I identified in my analysis. Here are the 13 job categories (see below) I discovered using a sample of more that 50 IT jobs. If the sample was 100 or 150 jobs, I am sure that the categories would grow and jobs like IT security would show greater definition and detail.

IT Job Categories Sample From Job Sites
  1. Development
  2. Service
  3. Audit
  4. Support
  5. Management (business)
  6. Leadership (technical)
  7. Part-time IT
  8. Analyst
  9. Consultant
  10. Security
  11. System administration
  12. Processes
  13. Network engineer

Posted October 8, 2018| Permalink

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