Frank Rodegeb

Frank Rodegeb Picture

Frank Rodegeb is an IT Management Consultant in IBM's High Availability Center of Competency (HACoC) where he facilitates high availability (HA) assessment workshops with clients worldwide and provides Service and Availability Management expert support in HA assessment workshops. He has been consulting on HA and availability management (AM) for more than 23 years and has 47 years with IBM, primarily in a problem-solving role. He is ITIL Version 2 and 3 foundations certified. Prior to entering the consulting profession, Frank was in IBM's mainframe operating system development lab focusing on HA improvements and problem resolution at customers throughout the world. He has also held customer support positions in service and sales divisions. He has developed and continues to maintain and teach a Service Management seminar that provides HA and AM concepts and techniques.