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A Great Reason to Revisit Quick Response (QR) Codes

Want remote access to important customer-based service information? It's actually just a QR code away.

"AIXchange" in white against a purple banner, white chat bubble in righthand corner, with black and green technological texture below.

I had to laugh at Kiran Tripath's Tweet about quick response (QR) code locations. I can't believe I've never actually tried to use those stickers to look up information.

The codes themselves enable remote access to customer-based service information, including details about problem analysis, parts removal and replacement, error codes, firmware license keys and service videos. In all seriousness, the stickers are quite useful.

Here's a summary of QR code locations:
  • For codes 8335-GTC, 8335-GTG, 8335-GTH, 8335-GTW and 8335-GTX, the QR code label is located on the right flange located on the front of the EIA rack unit.
  • For codes 9006-12P, 9006-22C and 9006-22P, the QR code label is located on the top service cover. The system must be in the service position to view the label.
  • For codes 9008-22L, 9009-22A, 9009-41A and 9009-42A, the QR code label is located on the top of the server on the upper-right corner.
  • For codes 9223-22H and 9223-42H, the QR code label is located on the top of the server on the upper-right corner.
  • For code 9080-M9S, the QR code label is located on the front service card.
  • For code 9040-MR9, the QR code label is located on the right flange located on the front of the EIA rack unit.
  • For ESLL and ESLS storage enclosures, the QR code label is located on the left side at the rear of the system.
  • For the EMX0 PCIe Gen3 I/O expansion drawer, the QR code label is located on the front service card.

The IBM Knowledge Center has a list of QR code locations in table form.

Assuming you're on the raised floor and have phone service, you can simply take a picture of the QR sticker that is physically on the server and learn what you need to know in an instant. It's just one more option for gaining access to relevant information.

So have you all known about this for years and I'm just late to the party?
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